body {
    font-family: 微软雅黑;
    margin: 0px;
}

input, button {
    outline: none;
}

.wenwen_btn, .wenwen_help {
    width: 15%;
    text-align: center;
}

.wenwen_btn img, .wenwen_help img {
    height: 40px;
}

.wenwen_text {
    height: 100px;
    width: 100%;
    overflow: hidden;
}

.circle-button {
    padding: 0 5px;
}

.wenwen_text .circle-button {
    font-size: 14px;
    color: #666;
    line-height: 38px;
}

.write_box {
    width: 100%;
    display: none;
}

.write_box textarea {
    height: 100%;
    padding: 0 5px;
    line-height: 24px;
    width: 100%;
    box-sizing: border-box;
    border: 0;
    background-color: #eee;
    font-size: 16px;
    font-family: 微软雅黑
}

.wenwen_help button {
    width: 95%;
    background: #42929d;
    color: #fff;
    border-radius: 5px;
    border: 0;
    height: 40px;
    display: none;
    margin-right: 10px;
    margin-top: 5px;
}

#wenwen {
    height: 100%;
}

.speak_window {
    overflow-y: scroll;
    width: 100%;
    height: 70% !important;
}

.speak_box {
    padding: 10px
}

.question, .answer {
    margin-bottom: 1rem;
}

.question {
    text-align: right;
}

.question > div {
    display: inline-block;
}

.left {
    float: left;
}

.right {
    float: right;
}

.clear {
    clear: both;
}

.heard_img {
    height: 40px;
    width: 40px;
    border-radius: 5px;
    overflow: hidden;
    background: #ddd;
}

.heard_img img {
    width: 100%;
    height: 100%
}

.question_text, .answer_text {
    box-sizing: border-box;
    position: relative;
    display: table-cell;
    min-height: 60px;
}

.question_text {
    padding-right: 10px;
}

.answer_text {
    padding-left: 10px;
}

.question_text p, .answer_text p {
    border-radius: 10px;
    padding: .5rem;
    margin: 0;
    font-size: 14px;
    line-height: 28px;
    box-sizing: border-box;
    vertical-align: middle;
    display: table-cell;
    height: 60px;
    word-wrap: break-word;
}

.answer_text p {
    background: #fff;
}

.question_text p {
    background: #42929d;
    color: #fff;
    text-align: left;
}

.question_text i, .answer_text i {
    width: 0;
    height: 0;
    border-top: 5px solid transparent;
    border-bottom: 5px solid transparent;
    position: absolute;
    top: 20px;
}

.answer_text i {
    border-right: 10px solid #fff;
    left: 5px;
}

.question_text i {
    border-left: 10px solid #42929d;
    right: 5px;
}

.answer_text p a {
    color: #42929d;
    display: inline-block;
}

audio {
    display: none;
}

.saying {
    position: fixed;
    bottom: 30%;
    left: 50%;
    width: 120px;
    margin-left: -60px;
    display: none;
}

.saying img {
    width: 100%;
}

.write_list {
    position: absolute;
    left: 0;
    width: 100%;
    background: #fff;
    border-top: solid 1px #ddd;
    padding: 5px;
    line-height: 30px;
}

.webIM_anniu {
    width: 100%;
    height: 33px;
    border-top: solid 1px #ddd;
}

.webIM_anniu > span {
    color: #949fb5;
    font-size: 28px;
    padding: 2 10px;
}

.webIM_header {
    width: 100%;
    height: 50px;
    text-align: center;
    font-size: 18px;
    line-height: 50px;
    border-bottom: 1px solid #ccc;
}

.left_nav {
    width: 280px;
    height: 100%;
    float: left;
    background-color: #333;
}

.box_bj {
    background-color: #fafafa;
    height: 100%;
}

.search {
    margin: 10px 15px;
    width: 250px;;
    font-size: 9pt;
    color: #fff;
    height: 30px;
    line-height: 30px;
    border: 1px solid #3a3a3a;
    border-radius: 4px;
    outline: 0;
    background-color: #26292e
}

.address_box {
    width: 100%;
    height: 100%
}

.address_list {
    width: 100%;
    height: 60px;
    border-bottom: 1px solid #26292e;
}

.messge, .name {
    width: 200px;
    height: 20px;
    line-height: 20px;
    padding-left: 60px;
}

.name {
    font-size: 14px;
    color: #fff;
    padding-top: 10px;
}

.messge, .time {
    font-size: 12px;
    color: #ccc;
}

.docter_name {
    font-size: 16px;
    text-align: center;
    color: #fff
}

.docter_name > em {
    font-size: 12px;
    color: #ccc;
    padding: 5px;
}